Terms of Service

01About these terms

These Terms of Service ("Terms") are a legal agreement between you ("you", "the customer") and Velocity Trading Systems ("we", "us", "our"). They govern your access to and use of our website, our automated trading software ("Expert Advisors" or "EAs"), and any related materials or support we provide (together, the "Services").

By purchasing, downloading, installing or using our software, or by using this website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, do not purchase or use the Services.

02Who we are

Velocity Trading Systems is a software business based in the United Kingdom. We develop and license algorithmic trading software that runs on the MetaTrader 5 platform. We sell a tool. We do not trade on your behalf, we do not hold or manage your money, and we do not have access to your brokerage or trading account.

03Eligibility

• You must be of legal age to enter into a binding contract and to trade financial instruments in your country of residence. In most jurisdictions this means you must be at least 18 years old.
• You are responsible for ensuring that using automated trading software, trading the relevant instruments, and using cryptocurrency for payment are lawful where you live.
• Our Services are not directed at any person in a jurisdiction where offering or using them would be contrary to law or regulation.

04Not financial advice

We are not a financial adviser, investment adviser, broker, dealer, portfolio manager or fund manager, and we are not registered or authorised as any of these with any financial regulator.

Nothing on this website, in our software, in our marketing, in our chat or support messages, or in any material we provide constitutes financial, investment, trading, legal, tax or accounting advice, or a recommendation, solicitation or offer to buy or sell any financial instrument. We do not provide personalised advice about what you should trade or how you should manage your money. Any decision you make is your own. If you need advice, consult an appropriately qualified and regulated professional.

05Risk disclosure

Trading foreign exchange, gold and other leveraged instruments carries a high level of risk and may not be suitable for every investor. You should be aware of the following:

• You can lose some or all of your invested capital. Never trade with money you cannot afford to lose.
• Leverage can work against you as easily as it can work for you and can amplify losses.
• Automated software can behave unexpectedly due to market conditions, connectivity issues, broker execution, platform errors or misconfiguration.
• Market conditions change, and a strategy that performed well in the past may perform poorly or lose money in the future.
• You should always test any software on a demo account before risking real capital.

06Performance figures

Any performance figures we publish, including profit factor, returns, drawdown, win rate, number of trades and equity curves, are the results of historical backtesting in a simulated environment unless clearly stated otherwise.

Where we reference a forward test or a tracked account, that account is a demo (paper) account unless we expressly state it is funded with real money. Demo execution does not carry the same spread, slippage, commission and fill behaviour as a live account.

Backtested and demo results have inherent limitations, are prepared with the benefit of hindsight, do not represent live trading, and are not a promise or guarantee of future results. Your live results will differ, and may be materially worse, because of spreads, commissions, slippage, execution speed, broker differences and changing market conditions. Any prop firm pass rates or projections are simulated estimates, not promises, and depend on each firm's specific rules.

07Licence to use the software

When you purchase, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the software, subject to these Terms and to any plan you purchased.

• Each build is licensed and locked to the specific trading account number(s) you provide. It will not run on other accounts.
• A monthly licence remains valid only while your subscription payments are current. A lifetime licence has no recurring fee but remains subject to these Terms.
• You may not share, resell, sublicense, rent, lend, distribute, publish or otherwise make the software available to any third party, except under a separate written reseller or affiliate agreement with us.
• We may issue updates from time to time. We are not obliged to provide updates, new features, or support for any particular period unless separately agreed.

08Prices and payment

• Prices are shown on our website. Any currency other than our base currency is shown for convenience only using an approximate live exchange rate and is not the amount charged.
• Payment is made in cryptocurrency (USDT on the TRON/TRC20 network) unless we agree another method with you in writing. You are responsible for sending the correct amount to the correct address on the correct network. Transactions sent to the wrong address or network cannot be recovered by us.
• You are responsible for any network, exchange or transaction fees.
• Access is granted after we confirm your payment.

09Delivery

Our software is a digital product delivered electronically. After we confirm payment we will prepare a build locked to your account and deliver it to you, along with a setup guide, typically through our support channel. You must provide accurate account details. Delays caused by incorrect details you supply are your responsibility.

10Refund policy

Because our products are digital goods that are licensed and locked to your account and delivered immediately, all sales are final and payments are non-refundable once the build has been delivered, except where a refund is required by applicable law.

By purchasing and asking us to deliver the software immediately, you acknowledge that you lose any statutory right of withdrawal or "cooling-off" period that might otherwise apply to digital content once delivery has begun.

If your licensed build genuinely fails to install or run and we are unable to resolve the issue with you within a reasonable time, contact us and we will work with you in good faith. Dissatisfaction with trading performance is not a valid reason for a refund, because performance depends on market conditions and factors outside our control.

11Acceptable use

You agree that you will not, and will not permit anyone else to:

• Copy, decompile, disassemble, reverse engineer, decrypt, tamper with, or attempt to extract the source code, logic or licence protection of the software.
• Remove, bypass or interfere with the account-locking or licence mechanism.
• Resell, redistribute, share or publish the software or any part of it without our written permission.
• Use the Services for any unlawful purpose, or in breach of your broker's, prop firm's or platform's terms.
• Misrepresent your relationship with us, or make false or misleading claims about the Services.
• Initiate a chargeback, dispute or reversal in bad faith after receiving a delivered product.

Breaching this section may result in immediate termination of your licence without refund.

12Third parties

We are independent and not affiliated with, endorsed by, or sponsored by any broker, prop firm, MetaQuotes Software (the maker of MetaTrader), Myfxbook, or any exchange. Their names are used only to describe compatibility or to reference independent tracking. Your relationship with your broker, prop firm and any other third party is governed by their own terms, and we are not responsible for their acts, omissions, execution, fees or decisions.

13Intellectual property

All intellectual property in the software, this website, our branding, logos, text, graphics and reports belongs to us or our licensors. Your purchase grants you a licence to use the software as described in these Terms. It does not transfer any ownership or other intellectual property rights to you.

14Warranty disclaimer

To the fullest extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, profitability, or non-infringement. We do not warrant that the software will be uninterrupted, error free, compatible with every broker or platform configuration, or that it will produce any particular financial result.

15Limitation of liability

To the fullest extent permitted by law, we will not be liable for any trading losses, lost profits, lost opportunity, loss of data, or any indirect, incidental, special, consequential or punitive damages arising out of or relating to the Services or your use of them, whether based in contract, tort, negligence or otherwise, even if we have been advised of the possibility of such damages.

Where liability cannot lawfully be excluded, our total aggregate liability to you for any and all claims arising out of or relating to the Services is limited to the amount you actually paid us for the product giving rise to the claim in the twelve months before the claim arose. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.

16Indemnity

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from your use of the Services, your trading activity, your breach of these Terms, or your violation of any law or the rights of any third party.

17Termination

We may suspend or terminate your licence and access to the Services at any time if you breach these Terms. On termination, your right to use the software ends and you must stop using it and delete any copies. Sections that by their nature should survive termination (including performance figures, disclaimers, intellectual property, liability, indemnity and governing law) will continue to apply.

18Changes to these terms

We may update these Terms from time to time. The version published on this page with the "last updated" date above is the current version. Your continued use of the Services after changes are posted means you accept the updated Terms.

19Governing law

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales, and you agree to the exclusive jurisdiction of the courts of England and Wales, without affecting any mandatory consumer protection rights you may have in your country of residence.

20Privacy notice

We keep the personal data we collect to a minimum and we do not sell it.

What we collect

• Information you give us: your contact handle (for example your Telegram username), the trading account number(s) you want your build locked to, and payment information such as your transaction details. We do not collect card details, and we do not ask for your broker password or account credentials.
• Website analytics: we use Cloudflare Web Analytics, which is privacy-focused and does not use cookies or track you across sites. It gives us aggregate, anonymous statistics such as page views and referrers.

How we use it

• To verify your payment, prepare and deliver your licensed build, and provide support.
• To communicate with you about your purchase and, if you opt in, product updates.
• To operate, protect and improve our Services.

Sharing and retention

We do not sell or rent your personal data. We only share it where necessary to run our Services (for example the messaging platform we use to talk to you) or where required by law. We keep it only as long as needed for the purposes above or to meet legal obligations.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal data we hold about you. To make a request, contact us using the details below.

21Contact

For any question about these Terms, your licence, a support issue, or a privacy request, contact us on Telegram at @VelocityTradingSystems.